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DISPATCH
We are working with Official Merchandise Manufacturers and Suppliers from all over the world. And we have a big catalogue of items and everyday new items are added to our catalogue. Because of this reason it’s too difficult to hold everything in stock. We have approximately 4-5 days dispatch time if we are out of stock for any item/size.
And please do not forget that we are dispatching from London / United Kingdom.
We use Royal Mail, DHL and FedEx for our deliveries.
DELIVERY
DELIVERY TIMES TO UK
All UK orders are dispatched by Royal Mail First Class mail and usually get delivered 1-5 working days from date of posting. You will know when your order has been dispatched as you will receive an email letting you know.
You will be notified immediately of any expected delay in the dispatch of your order.
Please note that we will need to wait 10 days from dispatch before we can investigate the non-arrival of an item sent by First Class Mail.
DELIVERY TIMES TO GERMANY, FRANCE and EUROPE
All orders are sent by Royal Mail Priority Airmail. Airmail is unfortunately not a tracked service.
According to the Royal Mail's shipping terms your product/s has to be delivered to you in 5 - 15 business days. This can time scale could be shorter sometimes but no more than 15 business days.
If you don't receive your product in 15 BUSINESS DAYS there is definitely something wrong. LET US KNOW ASAP! Please understand that postages get lost sometimes and this is not our fault.
* Please note that some locations such as Italy, Spain, Portugal, Greece, Cyprus can take longer than stated due to local Postal Services
We have express delivery option and we are sending by FedEx And DHL Express.
DELIVERY TIMES TO USA
We are based in UK. But we are sending fast to US. It takes approximately 8-10 days to get delivered. We are sending to a hub in Los Angeles, USA and then you will have it by USPS (full trackable).
We also have FedEx express delivery option to U.S.
DELIVERY TIMES TO WORLDWIDE
All orders are sent by Royal Mail Priority Airmail. Airmail is unfortunately not a tracked service.
Usually it takes 10-20 business days to get there depends on the destination country.
Countries like Australia and New Zealand takes longer.
We also have have an express delivery option and we are sending by FedEx and DHL Express.